Crafting Spaces That Stand the Test of Time.
Yes, we accept full custom sizing for our aluminium alloy gate panels.
Absolutely. You can view our material samples on site and discuss any questions you have about your project with us.
Lead time depends on the project size and customization, usually 2–4 weeks. We will confirm a timeline when you place an order.
Yes. Our aluminium gates and louvres are structurally strong, secure and can be fitted with locks as required.
At Shine & Shield, we want you to be confident in your purchase. If you change your mind, we accept returns under the following conditions:
If you change your mind after purchasing, we may accept a return under the following conditions:
The product must be returned within 7 days of purchase.
Items must be in brand-new condition, unused, unopened, and in their original packaging.
A 25% restocking fee will be applied to all approved returns.
Customers are responsible for return shipping costs.
A valid proof of purchase (receipt or order confirmation) is required.
We recommend using a tracked courier service for all returns, as we are not responsible for items lost or damaged in transit.
Unfortunately, we cannot accept returns or offer refunds for the following:
Items that have been used, assembled, installed, or altered.
Products not returned in original packaging.
Custom-made, cut-to-size, or special-order products (including custom-size aluminium gates, louvre panels, and custom-colour items).
Any item returned damaged or incomplete.
To request a return, please contact us at
02108837729 within 7 days of receiving your item.
We will review your request and provide return instructions if eligible.